Question How to activate a finger printer on an EVOO 15.6 Gaming Laptop ?

Jul 17, 2020
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Just recently bought an EVOO 15.6 Gaming Laptop and came upon the realization that it has a finger printer on the top right corner of the mouse pad. I have been attempting to activate it for the past 2 hours but to no avail. A yellow message that says " We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint " keeps appear. Is there any method that can solve this problem ? Any answer would be appreciated !
 
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