how to check if laptop is working fine

kenram

Estimable
Apr 7, 2014
9
0
4,510
i have a toshiba laptop about 1 month old and sometimes when i shut it down there is an application that stops it form shut down so when i cancel the shut down and shut it down again it is now shuted down...how can i find this application because it has no title and picture on it, is this a virus?