How to factor reset a acre aspire laptop

[soneal809]

It is saying programs are not working and Windows is needing to be activated but the product key I have does not work for it so I was wanting to try to rest all it

 

[hang-the-9]

Resetting it will not help you with the Windows code if it was changed from the original setup. http/community.acer.com/t5/2012-Archives/How-do-a-restore-my-acer-laptop-to-factory-settings/td-p/6589