How to Fix a Frozen Samsung Galaxy Tablet

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You give no details of which Samsung tablet you have but, I had a Samsung Galaxy Tab Pro 8.4, 1 month old, which totally locked me out. Tried every which way, e-mails and phone calls to Samsung support were helpful but no solution, eventually was given replacement.

Wayne Rogers

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May 1, 2016
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I have a Galaxy Tab S Tablet that had a frozen game screen (Star Wars Galaxy of Heroes - Guild Message screen)... the screen completely froze as soon as it went to a dimmer screen automatically (from non-use)... holding power/down volume and home key for 10 secs did not work... tried connecting charger... still frozen... thought i would just let the power run out to reset it... so i let it sit a half hour... but then tried holding down the power/up volume/ and home key together for about 3 minutes... it finally reset by itself... upon re-powering the power read 10% and the screen message to connect charger appeared... have read other people having screen lock-ups due to the automatic dimming function (corrected by turning the function off but on my unit the screen times out automatically after 1 minute of inactivity with no selection... i am going to try to select the "smart stay" check box...screen stays on as long as you are looking at it... and cross my fingers this is a work-around )... Hope this is helpful.
 

ripdaddy

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Jun 4, 2016
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Andre_47

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Jun 13, 2016
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You save my three months old Galaxy 4 to be thrashed. thank you! Do you know why this total blackout happen in the first place without no reason at all I could consider?
 

kpro1955

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Jun 21, 2016
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Hold the power key and the right side of the volume button until screen turns black
 

Andre_47

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Jun 13, 2016
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EmersonTheTiny

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Jun 21, 2016
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volune button that would turn up the volume or down?
 

kpro1955

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Jun 21, 2016
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GayLK__

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Jun 30, 2016
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Thanks for this post. I was having intermittent freezing and apps would allow sleeping when they were not supposed to. I found Touch Wiz home not Touch wiz easy. I only cleared the cache, did clear data and force off but that has stopped the sleep issue and freezing so far.



 

Gemee

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Jul 12, 2016
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Thank you! My Samsung Galaxy Tab S was frozen at the startup stage for nearly an hour despite all that I tried. Only holding down both volumes and power after connecting it to charge worked t get the phone off.

Now to get it to actually hard reset. :/
 

Cecilia_5

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Aug 5, 2016
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Thanx so much! I did what you said and it worked,thank you so much!
 

Alex_259

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Aug 9, 2016
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this worked a charm
 

Blupigracing

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Aug 11, 2016
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Hi,
Hold the power on and the volume button down together for 10 seconds. The screen will turn black and the system will reboot, installing any outstanding up dates.
 
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