How to Fix a Frozen Samsung Galaxy Tablet

[shaundrelm]

I have a Samsung Galaxy Tablet that is completely frozen. It won't do anything. Please help!

 

[Sharon_37]

I have a Samsung Galaxy Tablet that is completely frozen. It won't do anything. Please help!

This may not apply to everyone with this problem, but after countless frustrating attempts, I accidentally found that the reason it keeps turning on is that I have it plugged into an outlet. Try taking it off the cord then turn it off, and it stays off. As soon as I plug it in to recharge, it refuses to turn off. My tablet probably has some electrical wiring issue. Don't know about everyone else.

 

[Lander_1]

Have you tried holding down the power button for 10 sec?

yes

 

[George Snow]

Mine's a similar scenario but a bit terrible. I had the tablet cnnected to charger while using it then all of a sudden the screen went all black, keys at the bottom are still lighting up but non responsive. holding down power button didnt do anything. so I held the Power + Vol down button for almost a minute, then the tblet completely turned off.

Now i had to turn it back on. Held Power + Vol DOWN + Home, nothing. Held Vol down button, nothing. Held Power + Vol UP + Home, nothing. Im starting to think this is a battery issue. I've never had this problem since i purchased this tablet 9 months ago. so weird. now i have the tablet connected to the charger but even the battery charging status is not showing. Tablet is completely turned off. If this is still the case tom i will bring the unit to the store for repairs. Unless you guys can provide me any other solutions. Thanks.

My case exactly (100%) with the Samsung Note pro SM-P900 (12,2 " - 32 GB) ! After two years of VERY MILD use, suddenly it turned totally dead, black screen, not charging, not resetting anyway I tried.. So I took it to Galaxy official service and after 3 days they informed me that the M/B is "burnt" due to overheating of the main circuit !!! So it's BLR , finished, money thrown to the gutter... I'm never buying ANY samsung product again.

 

[grefs101]

I have a samsung galaxy tablet, that has completely frozen. It wont do anything. Help

Hold the power button and volume down button at the sametime. If done correctly the screen will turn black and automatically start the reboot process.

 

[grefs101]

I wish that was the answer for a frozen Samsung Galaxy Grand Prime phone. It was a great phone until it froze up on me after having it for barely 5 months. I have tried that and it has no effect on it. Also was told to hold down power & home buttons & then the power button until the Android appeared & said that the phone was being rebooted. But, unfortunately, neither of these have been successful. & I still keep trying though. Anyone of anything else that might work? It would be very helpful & I would be grateful & a half if anyone has the answer.
Thanks for your time and effort if you know of anything else that I can try. Sorry I d on't have an idea for your tablet. I was going to get one for myself, but now I have changed my mind. Thanks again everyone!!

 

[balabanovj]

I have a Samsung Galaxy Tablet that is completely frozen. It won't do anything. Please help!

Mine freezes as well, and when it does, I simply close the cover, which closes a magnetically activated Reed switch on the front, lower right of the unit. This seems to work 100% of the time.

 

[Andre_70]

Mine's a similar scenario but a bit terrible. I had the tablet cnnected to charger while using it then all of a sudden the screen went all black, keys at the bottom are still lighting up but non responsive. holding down power button didnt do anything. so I held the Power + Vol down button for almost a minute, then the tblet completely turned off.

Now i had to turn it back on. Held Power + Vol DOWN + Home, nothing. Held Vol down button, nothing. Held Power + Vol UP + Home, nothing. Im starting to think this is a battery issue. I've never had this problem since i purchased this tablet 9 months ago. so weird. now i have the tablet connected to the charger but even the battery charging status is not showing. Tablet is completely turned off. If this is still the case tom i will bring the unit to the store for repairs. Unless you guys can provide me any other solutions. Thanks.

 

[Andre_70]

what the different? holding volume up and down? actualy my phone work for vol down button

 

[Sandra_62]

My Galaxy Tab A had frozen on the home screen this morning. Would not power off. After fiddling with holding down the off button and volume up/down, it shut off. Then it would not turn on!
I tried the on/off/volume thing again. Nothing!
Finally, I tried it again while plugged in (it had 85% charge remaining when it died). Did the on/off etc thing but also held one finger on the screen while doing all this. It was a suggestion from another help site. Tata! It worked.
Still concerned now why it froze in the first place as it appeared to have been running slow the last 2 days. Ideas?

 

[cupcake_1]

I have a samsung galaxy tablet, that has completely frozen. It wont do anything. Help

You give no details of which Samsung tablet you have but, I had a Samsung Galaxy Tab Pro 8.4, 1 month old, which totally locked me out. Tried every which way, e-mails and phone calls to Samsung support were helpful but no solution, eventually was given replacement.

 

[cupcake_1]

Try re-starting it. I did that and it worked

 

[Tab2dude]

Tried the 10 second hold so far it worked out the problem

Tried the 10 second hold so far it worked out the problem

Ok, just wanted to post my experience on here so that it may help others. My galaxy tab S 8.4 would not power on and when I plugged it in to charge it did nothing. I held power button down for 20-30 sec and still nothing. So i was about to open support call with samsung and thought i would try to fix it myself 1 last time.

I held the power button and volume down button in at same time for more than 10 seconds and nothing happened. Plugged it into my charger and was happy to see the charging bubbles appear on my screen.
Waited until it had a small charge on battery then turned it on and its working now and still charging. (Wipes sweat from forehead... phew!) This would have been my 1st of many samsung products to fail on me. Thanks to all who posted here. I now need to go visit all the other sites i read to share the info.

Power and vol DOWN is the only solution that worked. Thanks!

 

[ryanterres]

Issue:
Samsung Galaxy Tab E, Froze 3 hours ago while opening Pandora. Would not respond to any buttons.
Tried:
Press and hold Power for 10 seconds.
Press and hold Power+Home for 10 seconds.
Press and hold Power+Home+Volume up for 10 seconds.
Press and hold Power+Home+Volume down for 10 seconds.
Press and hold Power+Volume up for 10 seconds.

Resolution:
Press and hold Power+Volume down for 10 seconds.
Tablet is now turned off and showing a charging screen.

 

[allatis3]

Just wanted to thank you guys! My Samsung Tab2 had frozen, pressed down on/off and sound buttons -as suggested in this thread- and it came back to life! This community does a great job!

 

[colindj]

I have a samsung galaxy tablet, that has completely frozen. It wont do anything. Help

Hold the power button and volume down button at the sametime. If done correctly the screen will turn black and automatically start the reboot process.

OMG thank u my tablet was frozen on the youtube screen and wouldent turn off and i was searching for lik 20 min for a soulution and your worked thank you sooooo much this thing costed 300$

 

[colindj]

I have a Samsung S3 tablet that was frozen (and displayed a message saying that the process was not responding). I tried holding the power button for 10 seconds, then 1 minute, then power + volume +. Nothing worked but your suggestion of power + / volume - was the solution!

 

[androidrobo]

You can try to restart the device using the following method. If there is still a problem, there are other ways to solve it. Please turn off the tablet and re-run it: Click the power button and the volume-down button at the same time for more than 7 seconds.

 

[dperez0264]

hold the volume down button for 10 seconds