how to fix to ritreve infornation into server my play store downloader

[MiChS0n]

I want to connect my Clash of Clan to my old account but i cant be because my play store should have a problem

 

[MiChS0n]

Fist go to settings ang top the application ang select all and also top the google play store and top the force stop,clear data and also next the google framework service nothing what happen hehe