How to reset my Lenovo G50-80

[Bjorn14]

My computer stopped working for some days ago, i don't know why, but i've tried to reset it and it doesn't work. If I choose the option "repair your computer", the computer trys to repair itself, but it gives always the same answer: "It wasn't possible to repair your computer", and gives me two options: turn off the computer or advanced options. If I go to advanced options>problem search>reset this computer it lets me choose if i want to keep my data or not, and whatever I choose it says that I have to unlock my device to do that, and nothing more.

I wanted to ask if someone knows a solution, maybe another way to reset it, or maybe how to unlock the device, or if there's no solution and I have to bring the computer to repair.

 

[webworkings]

Note: If this problem started after an update, please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.