How to unlock drive where Windows is?

[ckeith2]

I have a Lenovo Yoga 2 11 laptop. It's evil. I know nothing about computers. All I know is...that the other day my computer froze so I just pushed the power button. BAD IDEA I guess. Hours of Lenovo diagnosing my pc....and my pc says that it needs to be reset. So I clicked the reset this PC button and Now it says I need to unlock the drive where Windows is located. Please Help! It's Windows 10 by the way. Which I also keep hearing sucks. Juse like this darn Laptop.

 

[Laptop_Nerd]

Hi,

Unfortunately we can't assist you regarding that concern. I would suggest contacting Lenovo Support first for more information on how to resolve that issue.

Here's Lenovo's Support site: http/support.lenovo.com/ph/en/

Also here's the thread about password related concerns.
http/www.tomsguide.com/forum/id-2317968/read-passwords-lock-codes-pin-numbers.html