HP DZ1000 laptop doesnt boot

Kundan_Agar

Estimable
Dec 8, 2015
1
0
4,510
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On pressing the start button, It goes okay till showing the xp logo and asks to start windows normally or in safe mode etc. Then a blue screen appears asking something abut check for viruses.....
N then it starts all over again.
What shud I do???
I don't have the win xp cd for formatting
 
Hi,

Do select Safe Mode then press Enter. Once in Safe Mode run a complete virus/malware scan. Here's a link you can use for tutorials and tools: http://www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html. Once done with the cleanup reboot your PC and see if it would load into the normal desktop screen but if it won't load that means you'll need to run a factory reset with your PC. It would be a challenge finding a recovery disc for Windows XP since it's has been obsolete and the only way to run Windows in you PC again is to do an upgrade or better yet just get a new one for $200 - $300.
 
Hi,

Do select Safe Mode then press Enter. Once in Safe Mode run a complete virus/malware scan. Here's a link you can use for tutorials and tools: http://www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html. Once done with the cleanup reboot your PC and see if it would load into the normal desktop screen but if it won't load that means you'll need to run a factory reset with your PC. It would be a challenge finding a recovery disc for Windows XP since it's has been obsolete and the only way to run Windows in you PC again is to do an upgrade or better yet just get a new one for $200 - $300.
 
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