HP elitebook 8460p 3.0 ports not working

beth1

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Aug 14, 2015
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HP elitebook 8460p (which is new) has 1X 2.0 (works fine) has 2X 3.0 ports My 3.0 ports are listed in my device manager and I can charge through them. But the computer doesn't see flash drives. I don't know if the ports are disabled or need drivers or something else. Any help will be appreciated. Win 7 Pro
I got one screen that says
USB Composite Device w/ green checkmark “Ready to use”
USB Receiver X Devise unplugged
USB Receiver X Devise unplugged
USB Receiver X Devise unplugged
What does this mean? Can the ports be unconected to the motherboard?
 
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