HP Pavilion HDX freezing a lot

rayray12

Estimable
Jan 9, 2015
1
0
4,510
Hello i have a HP Pavilion HDX
It was on windows vista when I got it.
I downloaded windows 8 and it worked fine.
Recently, my laptop started freezing at the desktop whenever I want to refresh or click on any file per example.
I tried replacing RAM, but it didn't work.
A friend of mine told me that my problem is probably from your graphics card.
But how to fix this issue I can't do nothing now. :(
Please it would be great if anyone helps me because it's the first laptop I get that is great for me.
I will check always for answers and thank you.
 

ingtar33

Honorable
Dec 17, 2012
249
0
10,910
try loading the computer into safemode.

once in safemode uninstall your graphic drivers, reboot the pc into windows (normal)

let windows update download and install new graphic drivers. see if that fixes it.