K Kat_03 Honorable Apr 14, 2012 2 0 10,510 Apr 14, 2012 #1 Hello, My computer turns on (the lights go on, the fan is working) but the screen is black. No activity on screen at all. We tried a hard reset and attaching an external monitor but no luck. Any suggestions?
Hello, My computer turns on (the lights go on, the fan is working) but the screen is black. No activity on screen at all. We tried a hard reset and attaching an external monitor but no luck. Any suggestions?
C cmichael138 Distinguished Jan 27, 2008 54 0 18,590 Apr 14, 2012 #2 What is the model number? Could be a faulty graphics card. Upvote 0 Downvote