Huawei mate 20 lite touchscreen not responding

Oct 30, 2018
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I dropped my phone about 50 cm with the case on and now the touchscreen doesn't respond at all. The screen is not visibly cracked and the side buttons seem to work fine. The screen itself just doesn't register when I push on anything. Does anyone know what causes with and how to fix it?
 

webworkings

Titan
Apr 6, 2016
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Sounds like you have internal damage. Either the display has been dislodged a little, the connection for it internally has been dislodged, or there is a component needing replacement.

If the phone is under warranty, contact the manufacturer. If it isn't, then try a local tech. Either way, it will need to be repaired.
 

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