I already choose refresh your pc, but this message

Aug 12, 2018
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I already choose refresh your pc, but this message appear

Choose an account to continue

User

Then when i click user account...i must type password. I never set password before this
 
The only way there can be a password is if there was one put on the computer. By you, someone who owned it before you or someone else who has had access to it. They can't just show up without one being added. Or, if you are the only owner, no priors, then contact the manufacturer.

You would have to find out who added it and have them help you remove it. We cannot assist in bypassing any log in requirements. Please read the following thread... http://www.tomsguide.com/forum/id-2317968/read-passwords-lock-codes-pin-numbers.html