I cannot restore my HP Pavilion g6-2016tx to factory conditions.

[dhanajighagare]

I cannot restore my HP Pavilion g6-2016tx to factory conditions.


I have copied the error log. Can anyone make sense of this:

Spoiler

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[ 9:01:11.58] Entering Checking OS Edition...
----------------------------------------
[ 9:01:11.60] Check RStone.ini file to determine the requried edition.
[ 9:01:11.63] Exiting Checking OS Edition...
--------------------------------------------------

--------------------------------------------------
[ 9:01:11.66] Check if Upgrading Win 7 is required.
----------------------------------------
[ 9:01:11.66] Current Edition is [HomeBasic]...
[ 9:01:11.67] Required [Starter]. Don't need to upgrade...
[ 9:01:11.67] Required [Starter] ...
[ 9:01:18.16] Required [Starter] Edition. But, OS is not [Starter]...
[ 9:01:18.16] Upgrading OS edition might have some problem...

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Image Version: 6.1.7601.17514

Current edition is:

Current Edition : HomeBasic
The operation completed successfully.



Component: TDC Preinstall Diagnostic Tools for Windows 7 - TDC
--------------------------------------------------------------
Error found: No OS Flag set on unit, please use EEPROM to set ~OS SKU~ value = 2
[ 9:02:49.02] ------------------------------------------------------------------------------------------
...
***CTO Error condition has been dtected in [Factory Update] phase !! ***
[ 9:02:49.02] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
...
[ 9:02:49.02] ------------------------------------------------------------------------------------------



[ 9:00:25.09] Start BBOffline.cmd...
UPDrv=[C:]
[ 9:00:25.12] Set UIA Error Code to 951
[ 9:00:25.51] WinPE is 32bit.
[ 9:00:25.51] Starts [FixUps].
[ 9:00:25.53] ---------------------------------------------------------------------
[ 9:00:25.53] FixUps.cmd...
[ 9:00:25.53] create overall progress info...
[ 9:00:27.12] FixUps.cmd completed...
[ 9:00:27.12] ---------------------------------------------------------------------
[ 9:00:27.12] Starts [Tweaks for SSRD].
[ 9:00:27.12] ---------------------------------------------------------------------
[ 9:00:27.12] SSRD Tweaks to change user default locale...
[ 9:00:27.14] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIUSRES.DLL.
[ 9:00:27.23] Run "Dism.exe /image:C:\ /Set-SKUIntlDefaults:en-US -image:C:".
[ 9:00:37.70] ---------------------------------------------------------------------
[ 9:00:37.70] Launch PININST.exe for Offline ...
[ 9:00:41.50] Starts [Sleep 10 sec].
[ 9:00:51.55] Starts [Create RStoneFUpdate.INI].
[ 9:01:04.33] Starts [create 1GB Pagefile for offline].

Volume in drive C has no label.
Volume Serial Number is 0C2C-0DC0

Directory of C:\system.sav\bbv

02/01/2012 09:01 AM 1,073,741,824 pagefile.sys
1 File(s) 1,073,741,824 bytes
0 Dir(s) 57,966,436,352 bytes free
[ 9:01:04.41] Brand detection.


[ 9:01:04.80] ---------------------------------------------------------------------
[ 9:02:00.05] Start SysID Check...
[ 9:02:00.57] Start Option Code Checks...
SKU_DEF_COUNTRY=[244]
SKU_DEF_SYS_LOC=[en-US]
------------------------------
Reset country in administrator...
------------------------------
------------------------------
Reset country in Default user...
------------------------------
------------------------------
Reset System localed
------------------------------

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Image Version: 6.1.7601.17514

Reporting offline international settings.

Default system UI language : en-US
System locale : en-US
Default time zone : Pacific Standard Time
User locale for default user : en-US
Location : United States (GEOID = 244)
Active keyboard(s) : 0409:00000409
Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)

Installed language(s): en-US
Type : Fully localized language.

The operation completed successfully.
------------------------------
Updated System Locale info..
------------------------------
[ 9:02:20.46] Start PIN Tweaks...
[ 9:02:20.50] ---------------------------------------------------------------------
[ 9:02:20.52] PIN Tweaks to hide All for BurnBoot BBV and BBV2 on restored image...
[ 9:02:20.52] ----------------------------------------
[ 9:02:20.52] Tweaks for OOBE's Unattend.xml
[ 9:02:20.52] to pick up the proper file...
[ 9:02:20.52] ----------------------------------------
[ 9:02:20.52] rename unattend.org to unattend.or_
[ 9:02:20.56] ----------------------------------------
[ 9:02:20.56] without Light Sensor..
[ 9:02:20.56] ----------------------------------------
[ 9:02:20.58] This is Restored image [RImage.flg]...
[ 9:02:20.58] ---------------------------------------------------------------------
[ 9:02:20.63] Start MIR Tweaks...
[ 9:02:20.67] ---------------------------------------------------------------------
[ 9:02:20.67] [MIR Tweaks] ...
[ 9:02:20.67] ---------------------------------------------------------------------
[ 9:02:20.70] Start Factory Update(s)...
[ 9:02:22.89] Start QFE Offline installation...
[ 9:02:48.82] PININST_OFF: PASSED...

[ 9:02:48.86] Type C:\System.sav\Logs\BBFindEr.log...

[ 9:02:48.86] Type C:\System.sav\Logs\BBFindE0.log...

---------- C:\SYSTEM.SAV\LOGS\PININST_OFF.LOG
Result=PASSED

[ 9:02:48.91] Type C:\System.sav\Logs\BBFindEr.log...

[ 9:02:48.91] Type C:\System.sav\Logs\BBFindE0.log...

---------- C:\SYSTEM.SAV\LOGS\BBFIND4QFE.LOG
[ 9:02:48.91] Check FUList.log if there is duplicate Desc...
No duplication.
[ 9:02:49.00] No Duplicated Desc is found... PASSED.
[ 9:02:49.00] There was no Factory Update...

 

[helpstar]

Was Windows Vista previously installed or Windows 7 Starter edition?

Do you use the recovery partition on your laptop or a recovery DVD?

https/support.hp.com/lamerica_nsc_carib-en/document/c01612373