I forgot my user name and password to my Google account my Alcatel one touch and was factory reset it want let me back in my p

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Keri_1

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Sep 10, 2015
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Locked out my phone.. Somebody stole it factory reset it... Well I got it back and it ask me to enter my Google account user name unfortunately I don't remember it and not sure how to retrieve it use in my wife's phone and accounts??? Please help me out thanks
 
Your phone - your wife's accounts? It had a factory reset but still asks for your password?

Too many variables in this one. Basically, we will not assist with password issues. Take it back to the shop you bought it from and prove your ownership. They may be able to help.
 
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