I get a gray screen and a blue box that said I enter password

[luckylady122669]

a enter password to reboot

 

[Kenton82]

Sounds like a BIOS password. Nobody on Tom's can give you help with getting round password security.

 

[rgd1101]

Could be HDD password.
read http/www.tomsguide.com/forum/id-2317969/read-passwords-lock-codes-pin-numbers.html