I have a Lenovo Z710 laptop. Since I downloaded Windows 10 my screen will turn off after 2 to 3 minutes. I have gone into co

Lee_22

Commendable
Apr 2, 2016
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My Lenovo Z710 laptop with Windows 10 will turn off after 2 to 3 minutes. I have gone into settings and control panel several times and checked "never turn off" when plugged in but, it still does it.
 
Hi,

Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try if it will stay on or not.
- If the same problem will persist remove the battery off the laptop again then power it on with just the AC adapter connected and see if it will stay on.
-If it will still shut down, do try a different AC adapter still without the battery connected and see if it will stay on.
- If it will stay on with a different AC adapter connected put the battery back in and see if it will charge normally.
- But if the laptop will still shut down with a different AC adapter the problem lies inside the motherboard.
- Do reseat the RAM's, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If all these will not work, do contact Lenovo for a repair if the laptop is still under the factory warranty.
 
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