I have a lg lte me phone it wont swith off

[lenames]

Phone LG lte me wont switch off

 

[webworkings]

You may have to wait for it to run out of power and the leave it off that way for a good 5 to 10 min before putting it on the charger. Then "still' leave it off for another 10 minutes while charging. After that try turning it on.

Now if it does this again, repeat the above steps, but instead of just turning it back on, try turning it on in "Safe Mode" and see if it will allow you to turn it off while in there. If it does, then you have something on the phone that is the cause. Bad app, virus, malware, etc., which will need to be removed to fix the problem.

To get into "Safe Mode" please do the following.

1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.