I have done a factory reset on my acer cloudbook 14 a01-431-c2qb but comes up to about 53% and stops I can not get this any fu

[Phil36hse]

Tec support needed

 

[penguintech]

please see the fix here
http/www.tomshardware.com/answers/id-3374918/unfreeze-acer-cloudbook-factory-reset.html