I have gigabit internet via U-verse with typical down/up speeds of 350Mbps + and am currently a Carbonite customer. I have about 4TB backed up there. After a (spinning) data drive failure, I went to recover my files. It LITERALLY would have taken MONTHS to download all data. Can anyone speak to iDrive's recovery/download speeds?
Their customer service is really, really bad. Performance is poor. I found an obvious bug in their software...so obvious, it made me think they don't care at all about the quality of their product.
Once you give them your credit card(s) info, you can't remove it from your account - unless you delete your whole account. Why is that?
They lack functionality that I take for granted on other systems.