Inspiron 13 7000 Series 2-in-1 Laptop Charger no longer Charging


Nov 3, 2016
Awhile back, my friend gave me his Dell laptop that he got at the beginning of the year. Since he isn't a Windows guy, and traded it out later on for a Macbook. The laptop seemed 100% fine, until I started to plug in the charger. Automatically it gave me a "plugged in, but not charging" message. I figured something was wrong off the bat, since he's only used it once or twice the entire school quarter. He doesn't know anything of where the computer came from, other than his University provided it to him at the beginning of the quarter. So it's unknown if it's a refurbished/recycled laptop.
But for the while, if you positioned the charger just right. It would hold it, and charge up completely. I had no problems with it for sometime, but recently it hasn't been holding the charge. I've tried the flea power drain method, and see if that would work. But when I placed the battery back in, I still had the same problem.

I've only had this laptop for a few months now. Could it be the battery itself, or the charger. - Still it's weird, since the charger (when plugged into an outlet), is glowing green, indicating it's powered.
Are there any solutions to this, other than potentially having to buy a new laptop or charger in general?
Thanks a ton!
If the University provided it, are you sure it doesn't actually belong to the University and he just didn't return it? Wouldn't be the first time heard of that happening.

It sounds like the problem is either the charger cord or the port. If it is the cord, it will be much easier to replace than the port. If you can borrow another charger cord, that will work in this device, and see if it will charge the battery or give you the same issue. If it charges, then you know the cord needs to be replaced. If it gives the same issue, then it is the port you need to replace.

If you feel comfortable doing the work yourself, I am sure you can find instructions, maybe even video ones, online. Or you can find a local tech to do the work for you.
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