Intermittent Charging / Not Charging even with AC Adapter Plugged In - DELL

franciscodnn

Estimable
Mar 3, 2015
3
0
4,510
0
Hello, my laptop is a Dell New Inspiron 15R 5547. When I plugg the ac adapter, the status of charging switch intermittently between charging / not charging, even with the ac adapter always plugged. I've changed the places to charge, but the problem continues. Does anybody have this problem?
 

psycrow395

Honorable
Feb 13, 2012
225
0
11,110
87
hello there have you tried posting in the laptop tech support forums? also i would suggest trying another laptop charger and see if that helps, it could also could possibly be a bad charging port but im not sure hope this helps
 

-jakeh-

Estimable
Jan 20, 2016
1
0
4,510
0
I'm sure you have already resolved this somehow, but I was searching for solutions and wish I had found what I did to "fix" it.

There is an ID pin in the center of the charging plug that has to align with a 2 pin prong inside the charging port (dead center). Anyway, this pin became unaligned and I just needed to mess with the pins inside the jack (the 2 center pins, not the 4 outer pins) until it charged. We'll see how long this holds. Good luck anyone googling this like me.
 

franciscodnn

Estimable
Mar 3, 2015
3
0
4,510
0


Thanks for suggesting this procedure. Since my notebook was under warranty, Dell changed both ac adapter and charger. However, I will keep in mind this procedure, in case of this problem occurs again.
 
Thread starter Similar threads Forum Replies Date
ss1999 Laptop General Discussion 5
bassamdeeb Laptop General Discussion 2
dar_saliq Laptop General Discussion 2
D Laptop General Discussion 0
jadaprobst Laptop General Discussion 1
T Laptop General Discussion 3
Himel5551 Laptop General Discussion 2
T Laptop General Discussion 1
Kishsada Laptop General Discussion 1
C Laptop General Discussion 2
K Laptop General Discussion 2
E Laptop General Discussion 1
D Laptop General Discussion 1
G Laptop General Discussion 4
T Laptop General Discussion 1
F Laptop General Discussion 1
C Laptop General Discussion 4
K Laptop General Discussion 5
G Laptop General Discussion 4
P Laptop General Discussion 1

ASK THE COMMUNITY