Question Internal battery charging but not powering when not plugged in

Feb 28, 2021
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As stated in the title I have a laptop ( Acer e15) that took a light fall. Initially it was showing lights to power on but not showing any video. I opened the case to check for any loose connections. Everything looked ok. When turning on with the charging cable attached, no problem but as soon as you remove no power. It also showing the internal Battery as having a charge . IEven ran the power troubleshot and said no issues. What should I check at this point? Replace the battery?
 
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