Solved! Investigate router or access points

[phop521]

My network status says no Internet access, it shows my computer-netgear23-and no internet. I run the troubleshoot and it says investigate router or access point issues. I also get unidentified network. The cable company says something is wrong with my computer. Someone suggested it was an issue with an update on Windows 10. Do I need to just wipe out everything and install the disk that came with my computer?

 

[rgd1101]

MERGED QUESTION
Question from phop521 : "How do i establish a connection to internet when it says my ethernet is not plugg"

I have been without Internet for over 2 months. When Windows 10 was installed, it was fine, then an update ca

It said ethernet cable not plug in? try checking the cable? light on the network port on the mobo?

 

[scout_03]

did you try to redo your network settins in win 10 .