Question Iphone 12 connect to Seagate back up plus

Jul 21, 2022
Hi. I have iPhone 12 mini. I want ti connect to a 4tb Seagate back up plus external drive. I have connected using the provided usb cable. To connect to the phone i am using a camera adapter which is female usb to lighting. When i connect i go into files on phone. An option for Seagate back up plus pops up. When i click this i get “ loading” on the screen but nothing ever loads. Anyone help?
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