Iphone 4 error -1 fix

bigulm

Honorable
Mar 24, 2013
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10,510
I am trying to update my Iphone 4 and it has crashed giving me a -1 unknown error. Any ideas to help fix it?
 

Apanzee

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Moderator
Dec 17, 2012
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Can you explain in more detail what's happening?

What was the exact process you were in the middle of when the error occurred? What are you trying to update - the software or something else? Is the error on the phone itself or on the computer's end? Anything else you feel is relevant would also help. The more specific you are when posting, the more likely we can help you.
 

Jaivarshney

Honorable
Mar 30, 2013
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10,510
I also faced this error while upgrading to iOS6 when iOS6 was launched. After that my iPhone4 stopped working. The Apple support guys said that it's a hardware problem and your phone is dead. I couldn't get a free replacement since 1year warranty period was over. I tried restoring from different computers, subsequent iOS6 versions, disabled firewall etc many times but did not work. I would also love to see if there is a solution to this.