Issues with laptop after SSD drive was intalled

Apr 6, 2018
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I recently had an SSD drive installed on my laptop. After that when I try to use IE or Chrome my laptop keeps reloading pages, saying it can't open pages on first try (i have to refresh), saying it doesn't have enough memory, and freezes.

The freezing of the laptop also happens sometimes when using word, excel etc. Ever since the new drive was installed the laptop is running slower as well.

I have windows 10. How do I fix this?!
 

Ubrales

Distinguished


You need to backup first. And as an additional precaution, separately save all your files on another disk; preferably on two separate disks (I do this).

Check whether the SSD is good; if not, replace it.

After that, you need to obtain the original OS disks and re-install the OS.
 
Apr 6, 2018
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Thank you for the quick response.

How do I do that?

Also this is my work laptop and I have tons of files on here, if i reinstall the OS will i lose those files?
 
Apr 6, 2018
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Seems easy enough. How do I check to see if SSD is good?
 
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