Question Issues with my new Razer Kraken without 7.1 soundcard it sounds very muffled and cant play r6 because of that

May 23, 2020
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I got a razer kraken green recently its with a 3mm jacket and i didnt knew anything about 7.1 surround back then but i got it with the 7.1 surround software but i realised that my headset had muffled audio and that was even before i got the 7.1 surround software from razer
and i tried a lot but couldnt find a solution on my phone and laptop it works fine but not on my pc
what do i have to do ?
 

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