It wont switch on a d its fully charges i just have a blank screen

[Debbie_29]

Fully charged i cant switch it on ay all

 

[webworkings]

Try holding down the power button for about 30 seconds and then let it go. See if it turns on. If not hit the power button again (not so long) and see if it will now turn on. If not, then you can try the following.

1. If you feel comfortable opening up the device, and it isn't under warranty, check inside to make sure there are no parts loose, disconnected, etc.

2. There should be a pinhole on the tablet that you can stick something small (but not sharp, don't want to damage anything) info it and depress the button inside. This will do a "Factor Reset" and see if it allows the device to then turn on.

3. NOTE: Doing this will clear 'all' the data on your tablet, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the device.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the tablet...

1. Make sure that the tablet is actually powered off.

2. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

3. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

4. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

5. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

6. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

7. Then press the "Power" button to hard reset the tablet.