Weird. But from what I've seen, whenever manufacturers make a cellphone with retro features, it flops. Nokia made a cheap, usable phone with a black and white screen a couple years after screens had gone color, and it flopped. Some people might say they like real buttons etc, but it's never enough to make money out of.
"complains about smartphone dialers being too complicated or not being able to read the keys."
there is an app - big launcher that does that better than this phone.
The only reason I can see for two screens is that one of them is a battery saving e ink screen