Kaspersky Internet Security 2014 Review

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AlexPoker

Estimable
Mar 12, 2014
4
0
4,510
0
Antivirus is good, but do not trust. In Russia ruled by the KGB and the Goebbels propaganda they certainly engaged in espionage. Russian security services using Kaspersky Anti-Virus for spying and stealing passwords!
 

peter brady

Estimable
Jun 13, 2014
1
0
4,510
0
KIS 2013 is the best

Here are BUGS with KIS 2014

-no choice to decide of witch notification will be displayed
-never seen other notification than "data base is out of date"
-no sorting of items by clicking the header in "tool\application activity\all applications" and in "tool\application activity\run at startup"
-in "setting\additional\notification settings" no choice to enable, or disable hidden notifications
-time displays in "tool\application" is GMT (-1), my time zone is GMT (-4)
-in kaspersky internet security help, under"Detailed reports window" the buttons that are described there don't exist in the window "detailed reports"
-in reports\detailed reports\all events, when I select an item in the list that have "details" in the right pane, clicking details give details, after when I click the arrow in upper left corner, it brings me back at the head of the list instead returning at the item that was selected
 

jnikora

Commendable
Oct 19, 2016
1
0
1,510
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Due to the high ratings for robustness and the seemingly reasonable price, I purchased 5 licenses for a 3 year term beginning in August 2016. I have 3 WIN7 machines, a Virtual XP MOde and a legacy XP machine. My primary mW7 machine was never able to display a "Safe Money" screen and neither of the XP iterations were able to function with a "Secure Connection". I spent 2 days on the telephone with their "tech support" agents, making dozens of changes to my machines to no avail. I then spent a full day in "Live Chat" with other agents, downloading , running and returning diagnostic dumps, traces and all manner of tests - also to no avail. As it turned out, we could not communicate via regular email (ATT) and had to switch to Gmail, which I never use or regularly check. Over the course of the next 64 days I emailed back and forth with 9 separate agents, ran many more tests and the same ones repeatedly with absolutely no progress. Two weeks ago I sent them a series of traces and test results and heard nothing for over a week so I wrote and asked if they had a solution and that I would request a refund if could not find a solution. This week, I checked my Gmail and found 2 messages - one from 6 days prior requesting yet more traces and files and one from the night before changing the status of my case to "closed". I called (on my dime) and requested a refund, to which they agreed. It has not been posted to my credit card but it was deactivated almost as soon as we hung up. I have never experienced such poor and incompetent customer service in my life. I would never have another thing to do with this company.
 
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