Keyboard errors Ampersand

Serendipitous2015

Estimable
Mar 16, 2015
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4,510
When I type the amersand (ie an @) I get an ") now I have tried to type a backslash and this is what I get...... #. I have an ACER keyboard and ACER have not been able to solve this problem for me.
Many thanks
Serendipitous2105