LAWLIB :
Keyboard sound controls no longer working on Toshiba Satellite C-55 Series running Windows 10. How to correct?
So the keyboard works, and the sound controls don't, from what I understand. So I disagree that an external keyboard would help troubleshooting in this case.
But I do agree with trying to re-install your drivers. I would provide them for you, but you would need to tell us the actual model of your computer. C55 Series is a series, which means there are many different C55s...For example, it could be a Toshiba Satellite C55-A5245.
If you want to find them yourself, it should be located on support.toshiba.com .
Another suggestion would be to check Windows Update. Unexpectedly, it could have some driver update for the mouse and keyboard.
And the simplest solution- a Restart. Some people never turn off their computers completely, so...worth mentioning.
Good luck!