you could check the keyboard layout in the registry, but be carefull; don't change anything.
let us know what code is in the this regkeys:
\HKEY_USERS\.DEFAULT\Keyboard Layout\Preload
and
\HKEY_CURRENT_USERS\Keyboard Layout\Preload
The first keyboard layout is when you need to logon (no user is logged on means that the layout is default)
The second is the keyboard layout of the user that is loggen on !
Those codes look like this:
1 REG_SZ 00000813
2 REG_SZ 00000409
Depending on the settings you have these numbers tell what keyboard to use (azerty or qwerty etc...)
there is a list of layouts where to choose from for your location and keyboard here:
http/www-01.ibm.com/software/globalization/topics/keyboards/registry_index.html
Let us know what you have and what you need.
Don't change your REGISTRY unless you are experienced in it !
Cheers, Louise.