kindle fire wifi signal is working but the internet says connection problem

hstacy

Estimable
Jun 26, 2014
2
0
4,510
i checked my belkin wifi ,signal is excellent on my findle fire but the top of the screen my wifi status dosent have a signal and has a x through it how do i get on internet ,already did troubleshooting with wireless router co. and internet service.
 

Fyllehund

Honorable
Jan 10, 2014
10
0
10,570
Sounds like you´re not connected on the pad? Have you been connected on the pad before?

Try empy all previous wifi connection history on the tablet and try connect again with the password etc.