I recently purchased a Kingston HyperX Cloud II gaming headset after hearing a huge amount of praise for it. It replaced my Razer Kraken Pro, as it had a broken cable. I plugged it in, followed the instructions and played some audio. It sounds terrible and distorted. Distant, too. It may have something to do with Razer's Synapse audio controller, but I turned that off and it still sounded terrible. The cable is fine and all the connections are secure, but I can't figure out why it isn't transmitting properly. I'm using a USB connection on Windows 7. I'd appreciate any help. Thanks.