Laptop Asus ZenBook weird problem

[ahliang125]

Hello ! My laptop is 3 years old, ASUS ZenBook UX302LG. Recently, when i leave my laptop on for standby for too long, my laptop would just shut down and cannot be turn on anymore either through the power button or with it plugged.

I had to take apart the laptop and take out the RAM and battery out and wait for a while before putting them back and then my laptop would be able to turn it back on again.

Anybody know the cause of it?

 

[webworkings]

You can try the following and see if either/both help...

For the "Sleep Mode" issues, see if this helps...

1. Go to and click the "Power Icon" and then click "More Power Options".
2. Under the plan that is currently selected (Balanced, Power Saver....) click "Change Plan Settings".
3. Now click "Change Advanced Power Settings".
4. On the next screen you may have to click at top of screen on "Change settings that are currently unavailable".
5. Open the "Sleep Setting" and find "Hybrid Sleep"
6. Change/set it to allow.
7. Click "OK".
8. Finally shut down and power up the computer.


When it gets stuck ane won't turn on, try the following and see if it will turn on.

1. First make sure the device has been charged.
2. Unplug your charger cord.
3. Remove the battery.
4. Press and hold the "Power" button for 30 seconds and see if the device will turn on.
5. If it does, great, now plug back in the power/charger cord. (If it didn't turn on without the cord in, it should turn on once you it is in.)
6. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop.

Should that not be the problem, then check the battery to see if it needs replacing.

From there, if it is still not working, then you may need to open it up and find out the problem. Or take it to someone who can do that for you.