S SourPotato Estimable Sep 19, 2014 1 0 4,510 Sep 19, 2014 #1 On startup, my laptop screen is black. No image if I shine a flashlight and I can plug it into an external monitor just fine. All my video drivers and BIOS are updated and the cable wasn't loose after a recent repair. What do I do now?
On startup, my laptop screen is black. No image if I shine a flashlight and I can plug it into an external monitor just fine. All my video drivers and BIOS are updated and the cable wasn't loose after a recent repair. What do I do now?
WyomingKnott Distinguished Aug 29, 2006 1,139 2 20,310 Sep 19, 2014 #2 Take it in for repair. Upvote 0 Downvote
P Prostar Computer Dignified Apr 11, 2013 2,641 3 16,810 Sep 19, 2014 #3 Sounds like your screen has failed or the video cable needs replaced. Upvote 0 Downvote