Laptop blue screen of death (0x000000fe)

maekkongsawad

Estimable
Mar 22, 2014
3
0
4,510
0
Hi everybody

I've been having this problem since the beginning of January. I get a BSOD constantly up to 5/6 times a day. The BSOD code is 0x000000fe and a BUGCODE_USBDRIVER. I checked Device Manager, reinstalled all of the drivers. And the problem was still there. I then went on to scan the computer, I found a defected hard drive. I replaced it. The problem is still there. Microsft FixIt does not detect any problem either. So if you can help it would be great

UPDATE: Some details from Event Viewer
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x0000000000000005, 0xfffffa8009f42c80). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 040714-13884-01.



 

maekkongsawad

Estimable
Mar 22, 2014
3
0
4,510
0


HP PAVILION G4 1240tx

Intel i5 2430m
And no, it happens radomly

BTW. When I bought it 3 years ago they said this laptop has AMD Radeon 6470m But somehow its not working, the system uses the intel graphics instead
 

maekkongsawad

Estimable
Mar 22, 2014
3
0
4,510
0

And how exactly do I do that? Sorry, sort of a newbie here

update: BlueScreenView says that usbhub.sys is causing the BSOD. Is there a way I can fix up the usbhub.sys?
 

knight_of_baawa

Distinguished
Nov 10, 2011
50
0
18,610
12
That's what the elevated command prompt and sfc /scannow would be for. In the search/run area in the start menu, type cmd. When it shows a listing of items, one of them will be command prompt. Right click on it and tell it to run as administrator. Then type sfc /scannow at the prompt and hit enter.
 
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