Question laptop charger question, please help

May 15, 2020
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I have a dell g7 7590 gaming laptop with a intel i7 9750h cpu, and a rtx 2070 max q video card. the power supply that came with the laptop is a 180 watt charger, now whats happening is i can play games, but while playing games the battery starts discharging while laptop is under a heavy load. so this charger that dell supplied in the box is under powered. so what i did was i bought a new 240 watt after market charger, the reason why i got a after market charger is cause dell only sells 180 watt chargers for my laptop. is it ok to use a after market charger? im asking before i use it. thanks...
 
Jul 23, 2020
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I have a dell g7 7590 gaming laptop with a intel i7 9750h cpu, and a rtx 2070 max q video card. the power supply that came with the laptop is a 180 watt charger, now whats happening is i can play games, but while playing games the battery starts discharging while laptop is under a heavy load. so this charger that dell supplied in the box is under powered. so what i did was i bought a new 240 watt after market charger, the reason why i got a after market charger is cause dell only sells 180 watt chargers for my laptop. is it ok to use a after market charger? im asking before i use it. thanks...
I have the same problem... Have you found a fix?
 

Saurabh jha

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Jul 8, 2020
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Hello
I think that you have to use the dell charger and not aftermarket charger because it makes more harm to your computer.
for battery drain issue to go to the service center for a checkup.
 
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