What are your system specs and operating system? How old is the laptop, and were you ever able to run steam/skype/etc at any point?
I have been able to run Steam and Skype before about a week ago, and got the laptop for Christmas 2013. My OS is Windows 8.1 and and the specs are an i7-4702MQ processor, Nvidia GT 740M graphics card, 8GB of RAM, and a 1TB 7200 RPM hard drive.
No worries guys I have reinstalled steam which fixed the problem for everything somehow, but all of my games aren't installed which is a bummer as my internet sucks and it will take a long time to install them again, but at least I don't have to buy them again.