Question Laptop hangs on startup if not plugged in

Jul 16, 2022
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Hi everyone, I recently bought myself a Dell G15 gaming laptop. Everything works well... however I noticed that it hangs on startup if it's not plugged in. It will load my windows and files, and after a minute or so, I won't be able to move the cursor and the laptop crashes. Blue screen appears.

So whenever I open my laptop now, I always plug its charger so it doesn't hang. Then after a while, maybe about 10 minutes, I can remove the charger and it works perfectly fine.

So my laptop's main problem is only during its startup... after that it works perfectly fine.

I think this happened after I upgraded my laptop's RAM. I'm just not sure what's causing it to hang on startup when the RAM's working fine and compatible to my machine.

I hope someone can help me. Thank you!

My laptop's specs are as follows:

Model: Dell G15 Gaming Laptop
Processor: Intel i5-10500H 2.5ghz
Graphics: NVIDIA GTX 1650
RAM: 16gb
 
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