I have MSi GE62 apache pro running on Windows 10. It runs perfectly when I use it at home but when I brought it at work it won't connect to the internet (probably not the office wifi fault because my other devices connected to it, even my macbook works well). Then when I tried to shut it down, the screen would turn off but the keyboard light would remain on for a few minutes then the unit would restart. No error message and such. It took 3 attempts before the laptop turned off completely. Is there any solution to this? I'm not really a techy person so could you guys help me in full details.
PS: That happened before with an error message "driver_power_state_failure" I brought it to MSi's store to have it checked and they just resetted it. After that it still didn't run normally at work but ran good at home.
PS: That happened before with an error message "driver_power_state_failure" I brought it to MSi's store to have it checked and they just resetted it. After that it still didn't run normally at work but ran good at home.