laptop no picture

oceanlight

Estimable
Dec 3, 2015
1
0
4,510
My laptop does not come on it shows charging with charger in socket when charger is removed it goes completely dead...wont boot on no response
 
Solution
Hi,

Please do try these troubleshooting steps that I've suggested with the others who had the same issue.
- Start by doing a hard reset, remove the battery and AC adapter then press and hold the power button for 20 seconds then try if it will boot up.
- If these will not work test the AC adapter to see if it's supplying enough voltage to power the laptop or if you have another charger that has the same voltage you can use try it and see if it will boot up normally.
- Next to try is to reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are all seated properly.
- If there are lights on your laptop indicating that it's on connect an external monitor and see if you'll get any display from it...
Hi,

Please do try these troubleshooting steps that I've suggested with the others who had the same issue.
- Start by doing a hard reset, remove the battery and AC adapter then press and hold the power button for 20 seconds then try if it will boot up.
- If these will not work test the AC adapter to see if it's supplying enough voltage to power the laptop or if you have another charger that has the same voltage you can use try it and see if it will boot up normally.
- Next to try is to reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are all seated properly.
- If there are lights on your laptop indicating that it's on connect an external monitor and see if you'll get any display from it.
- If all these will not work the problem will be with the motherboard of your laptop.
 
Solution