Discussion laptop not charging when it is off

May 19, 2020
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When i turn off my laptop and plug in it does't charge 100%.It shows 50% , 64% or some other. But, when I run a high power consuming PC Game that using graphics card it suddenly shows 100% Fully Charged and it's OK.I need to know Is it a problem of windows 10 or BIOS(circuit) .Because my laptop has fallen down and I have install windows in my new hard drive at the same time.
 
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