Laptop only turns on when unplugged from power source

newyorkgiants

Estimable
Oct 9, 2014
3
0
4,510
0
Hi, I have a problem where my laptop will turn on (power button lights up) but the screen will remain black and it will be frozen (Caps light on doesn't change if I press the button) if and only IF it is plugged in.

So I have to make sure my laptop is not plugged in when I power it up, otherwise it will freeze.

Same thing when it is sleeping after I close the lid. When I open the lid, the laptop must be unplugged otherwise it will stay on the black screen and I can't do anything but unplug the power cord and restart the laptop.

I have a Toshiba Satellite with Windows 8.1.

Please help me and thank you!
 

newyorkgiants

Estimable
Oct 9, 2014
3
0
4,510
0


Yea I'm using the original adapter. I just bought this laptop in August.

The adapter also works fine, it charges the laptop and everything. I just have to make sure it's not plugged in when I turn on the laptop....after I press the power button and the screen turns on, then I could plug it in.

I supposed I could get used to that but it's annoying as hell.
 

newyorkgiants

Estimable
Oct 9, 2014
3
0
4,510
0


Damn that sucks...I was hoping it wouldn't come to that.

Well thanks anyways.
 
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