Hello I have a problem with windows, about half a year ago overnight my computer started randomly stuttering in games or a strange sound coming from the speakers,Unfortunately I can't open my laptop and in my model you can't remove the battery,
What I tried,
- Clean windows installation (windows 11, windows 10 from pendrive, windows 10 from mediacreator tool, windows 10 from laptop settings)
- Driver reinstallation
- Anti-virus scan
- tests on a clean windows without any programs in safe mode
- bios update
- bios settings format (to initial laptop)
specifications:
nvidia 1050 ti graphics card
intel uhd graphics 630 integrated graphics card
processors (8) Intel Core i5-8300H CPU @ 2.30GHz
View: https
/imgur.com/a/8qWyn8E
- latencymon screen with clean windows (all programs services disabled + autostart programs also disabled)
_
CONCLUSION
_
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks
or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be
executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel
and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:19:37 (h🇲🇲ss) on all processors.
_
SYSTEM INFORMATION
_
Computer name: DESKTOP-MKJEB8O
OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
Hardware: OMEN by HP Laptop 15-dc0xxx, HP
BIOS: F.16
CPU: GenuineIntel Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz
Logical processors: 8
Processor groups: 1
Processor group size: 8
RAM: 8000 MB total
_
CPU SPEED
_
Reported CPU speed (WMI): 2304 MHz
Reported CPU speed (registry): 2304 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like
Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware
request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a
DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that
event.
Highest measured interrupt to process latency (µs): 1786,80
Average measured interrupt to process latency (µs): 6,342066
Highest measured interrupt to DPC latency (µs): 1025,80
Average measured interrupt to DPC latency (µs): 2,237598
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REPORTED ISRs
_
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware
interrupt signal.
Highest ISR routine execution time (µs): 752,956597
Driver with highest ISR routine execution time: Wdf01000.sys - Aparat wykonawczy struktury sterowników trybu jądra,
Microsoft Corporation
Highest reported total ISR routine time (%): 0,028467
Driver with highest ISR total time: Wdf01000.sys - Aparat wykonawczy struktury sterowników trybu jądra,
Microsoft Corporation
Total time spent in ISRs (%) 0,076136
ISR count (execution time <250 µs): 491220
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 20
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0
_
REPORTED DPCs
_
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize
the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 1590,643229
Driver with highest DPC routine execution time: ACPI.sys - Sterownik ACPI dla systemu NT, Microsoft Corporation
Highest reported total DPC routine time (%): 0,069284
Driver with highest DPC total execution time: ACPI.sys - Sterownik ACPI dla systemu NT, Microsoft Corporation
Total time spent in DPCs (%) 0,188924
DPC count (execution time <250 µs): 1265093
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 16725
DPC count (execution time 1000-2000 µs): 181
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0
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REPORTED HARD PAGEFAULTS
_
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a
memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the
process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the
audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: mmc.exe
Total number of hard pagefaults 24075
Hard pagefault count of hardest hit process: 3750
Number of processes hit: 72
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PER CPU DATA
_
CPU 0 Interrupt cycle time (s): 54,949279
CPU 0 ISR highest execution time (µs): 738,850694
CPU 0 ISR total execution time (s): 6,347555
CPU 0 ISR count: 416369
CPU 0 DPC highest execution time (µs): 1590,643229
CPU 0 DPC total execution time (s): 16,172158
CPU 0 DPC count: 1117428
_
CPU 1 Interrupt cycle time (s): 13,466021
CPU 1 ISR highest execution time (µs): 752,956597
CPU 1 ISR total execution time (s): 0,623692
CPU 1 ISR count: 53816
CPU 1 DPC highest execution time (µs): 1185,947917
CPU 1 DPC total execution time (s): 0,743443
CPU 1 DPC count: 54839
_
CPU 2 Interrupt cycle time (s): 10,035054
CPU 2 ISR highest execution time (µs): 128,691840
CPU 2 ISR total execution time (s): 0,185529
CPU 2 ISR count: 15767
CPU 2 DPC highest execution time (µs): 775,397569
CPU 2 DPC total execution time (s): 0,311787
CPU 2 DPC count: 40545
_
CPU 3 Interrupt cycle time (s): 13,946484
CPU 3 ISR highest execution time (µs): 463,263889
CPU 3 ISR total execution time (s): 0,013758
CPU 3 ISR count: 2219
CPU 3 DPC highest execution time (µs): 685,963542
CPU 3 DPC total execution time (s): 0,062949
CPU 3 DPC count: 8036
_
CPU 4 Interrupt cycle time (s): 11,239337
CPU 4 ISR highest execution time (µs): 25,888021
CPU 4 ISR total execution time (s): 0,000911
CPU 4 ISR count: 721
CPU 4 DPC highest execution time (µs): 837,624132
CPU 4 DPC total execution time (s): 0,243903
CPU 4 DPC count: 25290
_
CPU 5 Interrupt cycle time (s): 13,979305
CPU 5 ISR highest execution time (µs): 69,465278
CPU 5 ISR total execution time (s): 0,001458
CPU 5 ISR count: 1571
CPU 5 DPC highest execution time (µs): 654,708333
CPU 5 DPC total execution time (s): 0,073223
CPU 5 DPC count: 9267
_
CPU 6 Interrupt cycle time (s): 8,452921
CPU 6 ISR highest execution time (µs): 5,736979
CPU 6 ISR total execution time (s): 0,000251
CPU 6 ISR count: 262
CPU 6 DPC highest execution time (µs): 651,177083
CPU 6 DPC total execution time (s): 0,122988
CPU 6 DPC count: 18023
_
CPU 7 Interrupt cycle time (s): 11,026149
CPU 7 ISR highest execution time (µs): 21,159722
CPU 7 ISR total execution time (s): 0,000517
CPU 7 ISR count: 515
CPU 7 DPC highest execution time (µs): 646,891493
CPU 7 DPC total execution time (s): 0,070237
CPU 7 DPC count: 8571
_
What I tried,
- Clean windows installation (windows 11, windows 10 from pendrive, windows 10 from mediacreator tool, windows 10 from laptop settings)
- Driver reinstallation
- Anti-virus scan
- tests on a clean windows without any programs in safe mode
- bios update
- bios settings format (to initial laptop)
specifications:
nvidia 1050 ti graphics card
intel uhd graphics 630 integrated graphics card
processors (8) Intel Core i5-8300H CPU @ 2.30GHz
View: https

- latencymon screen with clean windows (all programs services disabled + autostart programs also disabled)
_
CONCLUSION
_
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks
or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be
executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel
and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:19:37 (h🇲🇲ss) on all processors.
_
SYSTEM INFORMATION
_
Computer name: DESKTOP-MKJEB8O
OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
Hardware: OMEN by HP Laptop 15-dc0xxx, HP
BIOS: F.16
CPU: GenuineIntel Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz
Logical processors: 8
Processor groups: 1
Processor group size: 8
RAM: 8000 MB total
_
CPU SPEED
_
Reported CPU speed (WMI): 2304 MHz
Reported CPU speed (registry): 2304 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like
Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware
request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a
DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that
event.
Highest measured interrupt to process latency (µs): 1786,80
Average measured interrupt to process latency (µs): 6,342066
Highest measured interrupt to DPC latency (µs): 1025,80
Average measured interrupt to DPC latency (µs): 2,237598
_
REPORTED ISRs
_
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware
interrupt signal.
Highest ISR routine execution time (µs): 752,956597
Driver with highest ISR routine execution time: Wdf01000.sys - Aparat wykonawczy struktury sterowników trybu jądra,
Microsoft Corporation
Highest reported total ISR routine time (%): 0,028467
Driver with highest ISR total time: Wdf01000.sys - Aparat wykonawczy struktury sterowników trybu jądra,
Microsoft Corporation
Total time spent in ISRs (%) 0,076136
ISR count (execution time <250 µs): 491220
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 20
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0
_
REPORTED DPCs
_
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize
the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 1590,643229
Driver with highest DPC routine execution time: ACPI.sys - Sterownik ACPI dla systemu NT, Microsoft Corporation
Highest reported total DPC routine time (%): 0,069284
Driver with highest DPC total execution time: ACPI.sys - Sterownik ACPI dla systemu NT, Microsoft Corporation
Total time spent in DPCs (%) 0,188924
DPC count (execution time <250 µs): 1265093
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 16725
DPC count (execution time 1000-2000 µs): 181
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0
_
REPORTED HARD PAGEFAULTS
_
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a
memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the
process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the
audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: mmc.exe
Total number of hard pagefaults 24075
Hard pagefault count of hardest hit process: 3750
Number of processes hit: 72
_
PER CPU DATA
_
CPU 0 Interrupt cycle time (s): 54,949279
CPU 0 ISR highest execution time (µs): 738,850694
CPU 0 ISR total execution time (s): 6,347555
CPU 0 ISR count: 416369
CPU 0 DPC highest execution time (µs): 1590,643229
CPU 0 DPC total execution time (s): 16,172158
CPU 0 DPC count: 1117428
_
CPU 1 Interrupt cycle time (s): 13,466021
CPU 1 ISR highest execution time (µs): 752,956597
CPU 1 ISR total execution time (s): 0,623692
CPU 1 ISR count: 53816
CPU 1 DPC highest execution time (µs): 1185,947917
CPU 1 DPC total execution time (s): 0,743443
CPU 1 DPC count: 54839
_
CPU 2 Interrupt cycle time (s): 10,035054
CPU 2 ISR highest execution time (µs): 128,691840
CPU 2 ISR total execution time (s): 0,185529
CPU 2 ISR count: 15767
CPU 2 DPC highest execution time (µs): 775,397569
CPU 2 DPC total execution time (s): 0,311787
CPU 2 DPC count: 40545
_
CPU 3 Interrupt cycle time (s): 13,946484
CPU 3 ISR highest execution time (µs): 463,263889
CPU 3 ISR total execution time (s): 0,013758
CPU 3 ISR count: 2219
CPU 3 DPC highest execution time (µs): 685,963542
CPU 3 DPC total execution time (s): 0,062949
CPU 3 DPC count: 8036
_
CPU 4 Interrupt cycle time (s): 11,239337
CPU 4 ISR highest execution time (µs): 25,888021
CPU 4 ISR total execution time (s): 0,000911
CPU 4 ISR count: 721
CPU 4 DPC highest execution time (µs): 837,624132
CPU 4 DPC total execution time (s): 0,243903
CPU 4 DPC count: 25290
_
CPU 5 Interrupt cycle time (s): 13,979305
CPU 5 ISR highest execution time (µs): 69,465278
CPU 5 ISR total execution time (s): 0,001458
CPU 5 ISR count: 1571
CPU 5 DPC highest execution time (µs): 654,708333
CPU 5 DPC total execution time (s): 0,073223
CPU 5 DPC count: 9267
_
CPU 6 Interrupt cycle time (s): 8,452921
CPU 6 ISR highest execution time (µs): 5,736979
CPU 6 ISR total execution time (s): 0,000251
CPU 6 ISR count: 262
CPU 6 DPC highest execution time (µs): 651,177083
CPU 6 DPC total execution time (s): 0,122988
CPU 6 DPC count: 18023
_
CPU 7 Interrupt cycle time (s): 11,026149
CPU 7 ISR highest execution time (µs): 21,159722
CPU 7 ISR total execution time (s): 0,000517
CPU 7 ISR count: 515
CPU 7 DPC highest execution time (µs): 646,891493
CPU 7 DPC total execution time (s): 0,070237
CPU 7 DPC count: 8571
_