Laptop Screen tilt disables touch features

Qrow2022

Commendable
Mar 31, 2016
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0
1,510
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When I tilt my laptop's monitor beyond a certain point the touch features stop working, however, if I tilt it back to where it was before, the touch will work again. I've checked for driver updates from dell and from windows update.

Windows 10 64x
Dell Inspiron 7737
 
Hi,

I would suggest checking the the ribbon cable that connects the LCD to motherboard if it's seated properly into the motherboard. Do remove both ends of that ribbon cable then put it back in just to make sure that it's properly seated.

Here's a video guide on how to disassemble the laptop:
https://www.youtube.com/watch?v=W2YDBjjOh84

If this will not work, do contact Dell Support for a repair if it's still under the factory warranty.
 
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