g-unit1111 :
Can you provide more information:
- Make and model of laptop and detailed specs
- Whether or not any system updates or restoration attempts have been performed
- Exact text of any error messages you are receiving
- Whether or not you get the same results with your laptop plugged in
- Whether or not the battery has been replaced recently
Ok.
-Model : HP Pavilion 15-p046na . Product page :
http
/www.tesco.com/direct/hp-pavilion-15-p046na-156-laptop-amd-a8-8gb-ram-1tb-silver/573-1501.prd
-The problem started after a fail windows 8 update which lasted about 2 hours. I disabled the updates after that. Basically windows started the update,something happened and then the message i think was 'update failed,restoring changes' something like that. No restoration attemts have been performed.
-No text error messages. It just goes to Hibernation without warning because of low battery level. Battery and laptop are 1 month old. As i stated the problem wasn't always there and i used to get the warnings when the battery was at 14%. I did notice this problem after the update.
-No problems when the laptop is plugged in.
-Battery is brand new (one month old).
I wasnt exactly clear on my OP. The problem is that i dont get notified to plug the laptop,and it just goes to hibernate mode,without warning WHEN the battery is on critical levels.