Laptop shuts down (low battery) without warning.

g-unit1111

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Can you provide more information:

- Make and model of laptop and detailed specs
- Whether or not any system updates or restoration attempts have been performed
- Exact text of any error messages you are receiving
- Whether or not you get the same results with your laptop plugged in
- Whether or not the battery has been replaced recently
 

pcmagic

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Apr 16, 2013
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The title is not clear enough for us to even start giving suggestions. Please provide more information as g-unit asked above.

An additional question I have to add to his list is, have you changed any of the "Power Options?" To change the shut down and sleep modes on the computer?
 

g-unit1111

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That could be a factor but it isn't really. I have all the power saving options on my laptop turned off. I'm guessing it's most likely a bad system update.
 

pcmagic

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Wait, what? Arent you the mod? that asked the original questions to Anonymoys? Are you saying you know his power saving options are turned off? I dont see where he said it?
 

Anonymoys

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Ok.
-Model : HP Pavilion 15-p046na . Product page : http://www.tesco.com/direct/hp-pavilion-15-p046na-156-laptop-amd-a8-8gb-ram-1tb-silver/573-1501.prd
-The problem started after a fail windows 8 update which lasted about 2 hours. I disabled the updates after that. Basically windows started the update,something happened and then the message i think was 'update failed,restoring changes' something like that. No restoration attemts have been performed.
-No text error messages. It just goes to Hibernation without warning because of low battery level. Battery and laptop are 1 month old. As i stated the problem wasn't always there and i used to get the warnings when the battery was at 14%. I did notice this problem after the update.
-No problems when the laptop is plugged in.
-Battery is brand new (one month old).

I wasnt exactly clear on my OP. The problem is that i dont get notified to plug the laptop,and it just goes to hibernate mode,without warning WHEN the battery is on critical levels.
 

pcmagic

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Your battery icon down below in the bottom right hand corner never changes? What does it show? The icon is supposed to change with the level of battery, full, 3/4 1/2 1/4 empty critical, etc.

We could try uninstalling and reinstalling the battery utility for your computer. What do you think? Have you tried any of these things yet?
 
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